To view your order history, click on My Account then select “Order History” from the menu on the left side of the screen. Click an order number to see complete details of your order. If your order contained a Gift Card, you will have access to a few extra tools – see the Gift Cards section of Help for more details.
To change your saved credit card information, click on My Account then select “Payment Preferences” from the menu on the left side of the screen. From here you can edit your saved payment information, delete a credit card, or add a new credit card.
To add a new shipping address, click on My Account then select “Account Addresses” from the menu on the left side of the screen. From here you can add a new address, edit an existing address, or delete an address from your address book.
To change the email address on your account, log in using your existing email address and password, just as you set it up initially. From the My Account page, select “Update Personal Information” from the menu on the left side of the screen. Enter your new email address and your password to verify the change. The new email address you enter will become the login for the next time you come back to the website.
To change the password on your account, click on My Account then select “Update Password” from the menu on the left side of the screen and follow the prompts.
To change your email preferences or unsubscribe from receiving promotional emails, click on My Account then select “Email Preferences” from the menu on the left side of the screen. From here you can choose which types of emails you would like to receive.
Note: If you choose not to receive marketing emails from us, you will still receive transactional emails for your orders.
If you already have a ThriftBooks account, you can cancel your order directly on ThriftBooks in 3 easy steps!
Once you click Request Cancellation, you'll receive an email response shortly to let you know whether your order was successfully canceled. In some cases we may be unable to process the request.
Please allow 2-5 business days for your refund to post back to your original payment method.
*If your order includes new books or you do not wish to cancel all the items in it, please Contact Us with your order number.
Shipping costs and transit times vary depending on the delivery location and the shipping method selected.
All of our rates and delivery estimates can be found on the Shipping Costs page.
Processing in our warehouses takes 24 to 48 hours. Please visit Shipping Costs for delivery times after orders have shipped. Note that orders placed on Friday will be shipped on Monday.
Unfortunately, we cannot guarantee that all items in an order will ship in a single package. Our inventory is held in processing centers across the United States. While we strive to combine packages as much as possible, we cannot guarantee product availability by location.
All U.S. domestic Standard shipments are distributed from our warehouses by OSM and then handed off to USPS for final delivery. 2-Day Shipping is delivered by FedEx, which does not deliver to PO boxes. International shipments are tendered to the local postal service in the destination country for final delivery. We do not use courier services for international deliveries.
We will include a tracking link in the shipment confirmation email for all shipments going to a US address. Please note that it may take up to 24 hours for tracking information to appear online. Tracking is not available for international orders at this time.
You can access tracking information for any order placed through our website in the My Account area. Click on the “Order History” link on the left side of the screen, then click an order number to access shipment and tracking information at the bottom of the Order Details screen.
Online tracking information is not 100% reliable. Missing or “stalled” tracking information can indicate that something has gone wrong with the shipment, or it can simply be the result of a missed scan along the way. Please contact Customer Service if your order is not delivered within the estimated delivery time.
If you need to change the shipping information you entered, Contact Us as soon as possible. There is a limited period during which we can make these changes. To expedite your request, please select Address Correction in the Subject section of the form. If your order has not yet been shipped, we will be happy to make this change for you.
Be sure to enter your address correctly to ensure a smooth delivery. Follow these guidelines when entering your shipping address:
City: Enter APO, FPO, or DPO.
State/Province: Choose the two-letter code for the region where the recipient is stationed: AE, AA, or AP. Military codes are located at the end of the drop-down list.
Postal Code: Enter the appropriate 5-digit ZIP code (or ZIP+4)
Country: Select USA from the country list. The USPS will transfer the package to the military mail system for overseas delivery.
Please allow additional delivery time for orders going to APO/FPO/DPO addresses. In some cases delivery time can be as long as 30 to 45 days for Standard shipping. We are unable to provide tracking information once a package has entered the military mail system.
Please allow additional delivery time for orders going to Alaska and Hawaii. In some cases delivery time can be as long as 30 days for Standard shipping. Choose our Expedited shipping option for faster service.
Orders using the Standard shipping option are delivered by USPS Media Mail, a shipping method created by the Post Office to keep the price of shipping books low. Unfortunately, packages going to Guam, Puerto Rico, Alaska, and Hawaii can take longer than normal to arrive. In some cases delivery time can be as long as 30 days.
U.S. Territories and Freely Associated States: When entering an address for Puerto Rico, Guam, U.S. Virgin Islands, U.S. Minor Outlying Islands, American Samoa, Marshall Islands, Northern Mariana Islands, Palau, or Federated States of Micronesia, Follow these guidelines when entering your shipping address:
State: Select the appropriate two-letter state code from the drop-down menu. For example, the 2-letter state code for Palau is PW.
Postal Code: Always double-check for the correct US ZIP code.
Country: Select USA from the country list.
We cannot be held responsible for items that pass through Customs and require additional payment. We have zero control in Customs fees but in most cases our customers never get charged, especially for low-value packages. However, it's technically possible, unfortunately it's out of our hands. We are not able to refund based on a customer being charged a Customs tax or duty fee on a package coming into your country – it's the right of your local government to charge this if they choose.
We cannot be held responsible for shipping charges or deliveries that do not originate with our company. Once our shipment has been delivered to the destination address you provided with your order, our shipping responsibility is complete.
The Wish List is designed to allow you to save items that you are interested in purchasing at a later time. You can choose to receive email updates for the items on your list on a weekly basis, or the instant we get a new copy in stock. When you buy an item on your Wish List, we’ll automatically remove it for you.
To view your Wish List, click the Wish List link at the top of any page on our site. Note that you will need to be logged in to view your Wish List.
To add a book to your Wish List, locate an item using our search bar or by browsing the category pages. Once you have found an item you would like to add, click on the blue Add to Wish List link located under the book title to add it to your default Wish List.
Pro Tip: Click the arrow to the right of the Add to Wish List link to add the item to one of your custom lists, or to create a new list on the spot. See below for more information on creating a custom Wish List.
To remove a book from your Wish List, open your Wish List and check one or more of the boxes next to each item. Use the Remove button at the top of the page to delete all selected items.
To create a new Wish List, click the New Wish List button in the left-hand column and follow the prompts. You are welcome to have as many Wish Lists on your account as you like. This is a great way to organize your saved books by subject, or to create a custom list for sharing.
To share your Wish List, click on the "Share this Wish List" link at the top of the Wish List screen. This will generate a custom link that will point to a publicly viewable version of your Wish List. Copy and paste the link into an email, Instant Messaging service, or on your favorite social networking site to share with friends and family.
To re-name your Wish List, click the [edit] link next to the list title at the top of the page.
To purchase an available book from your Wish List, click "Add to Cart" and we will automatically add the best available copy to your shopping cart.
You can choose to receive a weekly summary email showing all the items on your Wish List that are currently in stock, or an Instant Notification email the moment we receive a new copy. Each item on your list can have individual notification preferences.
If you add an out-of-stock item to your Wish List, you will receive an automated email notifying you when that item is re-stocked and available for sale. Items in high demand can sell quickly. If a book is no longer available when you click through to see it, we’ll leave it on your Wish List and send you another email when it’s back in stock.
To change your email notification preferences for a single item, look for the check boxes to the right of the book image. To change multiple items at once, select the items you want to change using the boxes to the left of the image, then click the Actions button at the top of the list.
To disable all Wish List emails, go to My Account and click the Email Preferences link in the Settings menu on the left side of the page.
We accept Visa, Discover, JCB, MasterCard, Maestro, Diner's Club, PayPal, and American Express. We do not accept personal checks, money orders, Bitcoin or Purchase Orders at this time. Any checks or money orders received in the mail will be shredded and disposed of properly.
In mid-2018, the US law governing whether a state could collect sales tax on purchases made from internet retailers, such as ThriftBooks, changed. In the past ThriftBooks was only compelled to collect tax for a state in which we have a processing center or other physical presence. The new law now permits all states to charge sales tax regardless of whether we have a presence in that state or not.
ThriftBooks is complying with these changes as each state makes them in order to continue selling books to customers no matter where they live. Taxes will be applied to your order as applicable at checkout based on your shipping address.
As a US-based seller, all currency on our site is listed in US Dollars (USD).
If you are outside of the US, your credit card statement may show a different total amount based on the exchange rate.
Each book is individually rated by a Thrift Books staff member. Below are the different condition ratings and definitions:
* New: Just like it sounds. A brand-new, unused, unread copy in perfect condition.
* Like New: An apparently unread copy in perfect condition. Dust cover is intact; pages are clean and are not marred by notes or folds of any kind.
* Very Good: A copy that has been read, but remains in excellent condition. Pages are intact and are not marred by notes or highlighting, but may contain a neat previous owner name. The spine remains undamaged.
* Good: A copy that has been read, but remains in clean condition. All pages are intact, and the cover is intact. The spine may show signs of wear. Pages can include limited notes and highlighting, and the copy can include "From the library of" labels or previous owner inscriptions.
* Acceptable: A readable copy. All pages are intact, and the cover is intact (the dust cover may be missing). Pages can include considerable notes--in pen or highlighter--but the notes cannot obscure the text.
* ThriftBooks Deal: Items with a Deal tag are rated as being in Acceptable or Good condition as defined above.
All items are listed by ISBN match and product details come from an ISBN database. Unfortunately we cannot guarantee you will receive the same cover image listed with the item. Please note, display images are always stock photos unless otherwise specified.
At this time we do not accept donations. We always suggest donating any unwanted books to a local library, school or charity center.
If you already have a ThriftBooks account, you can cancel your order directly on ThriftBooks in 3 easy steps!
Once you click Request Cancellation, you'll receive an email response shortly to let you know whether your order was successfully canceled. In some cases we may be unable to process the request.
Please allow 2-5 business days for your refund to post back to your original payment method.
*If your order includes new books or you do not wish to cancel all the items in it, please Contact Us with your order number.
If you receive a damaged or incorrect item, or are unsatisfied with your order for any reason, please contact us. One of our dedicated Customer Service Representatives will work with you to resolve any issues you may have with your order, often without the need for a return.
If you have not received your order by the end of the estimated delivery time, check your tracking information for the current status of the package. We always suggest that you check with anyone in your office or household who may have received the package and neglected to tell you. If there is no indication of the current delivery status and you still have not received the package, please contact us and one of our Customer Service Representatives will be happy to assist you.
If you receive a damaged or incorrect item please Contact Us, and we will correct the situation, quite often without the need for you to return anything!
Note: We cannot take action for you after an item has begun to ship, so changes of heart or alterations to an address you have entered cannot be accommodated and may accrue restocking fee.
We will honor returns and refunds, where appropriate, if we're contacted within 30 days of the date the order was placed.
Unfortunately, we have no control over how long it takes the mail carrier to deliver your package once it leaves our warehouse. We process and ship out most of our packages within 1 to 2 business days.
Please visit Shipping Costs for delivery times after orders have shipped. Note that orders placed on Friday will be shipped on Monday.
Each book is individually rated by a Thrift Books staff member. Below are the different condition ratings and definitions:
* New: Just like it sounds. A brand-new, unused, unread copy in perfect condition.
* Like New: An apparently unread copy in perfect condition. Dust cover is intact; pages are clean and are not marred by notes or folds of any kind.
* Very Good: A copy that has been read, but remains in excellent condition. Pages are intact and are not marred by notes or highlighting, but may contain a neat previous owner name. The spine remains undamaged.
* Good: A copy that has been read, but remains in clean condition. All pages are intact, and the cover is intact. The spine may show signs of wear. Pages can include limited notes and highlighting, and the copy can include "From the library of" labels or previous owner inscriptions.
* Acceptable: A readable copy. All pages are intact, and the cover is intact (the dust cover may be missing). Pages can include considerable notes--in pen or highlighter--but the notes cannot obscure the text.
* ThriftBooks Deal: Items with a Deal tag are rated as being in Acceptable or Good condition as defined above.