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Paperback The Checklist Manifesto : How to Get Things Right Book

ISBN: 0312430000

ISBN13: 9780312430009

The Checklist Manifesto : How to Get Things Right

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Format: Paperback

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Book Overview

A New York Times Bestseller In latest bestseller, Atul Gawande shows what the simple idea of the checklist reveals about the complexity of our lives and how we can deal with it. The modern world has given us stupendous know-how. Yet avoidable failures continue to plague us in health care, government, the law, the financial industry--in almost every realm of organized activity. And the reason is simple: the volume and complexity of knowledge today...

Customer Reviews

4 ratings

10 Highlights of This Book

I looked over the other reviews of this interesting book, and there are many of them that you will find very useful--so I'll just try to list some highlights. As Dr. Gawande points out, a checklist can't be too long (people won't use it), yet it must succinctly cover the most essential considerations of the situation at hand. Although what follows isn't a checklist, I'll try to focus on the most essential characteristics of Dr. Gawande's book: First, this is an easy-to-read, engaging book. I'll bet that you will find it hard to put down. It is interesting enough to make you want to read the book and serious enough to deliver important messages. Second, the value of using checklists springs directly from the complexity of modern life, whether we're talking about surgery (the author is a surgeon), flying an airplane or building a skyscraper. By the way, in reading this book I have developed a newfound appreciation of how complex the construction business can be. Third, checklists are not just for simple, straightforward tasks. Checklists help people communicate and work together better, especially when the unexpected occurs. Fourth, checklists are important regardless of the time available. Indeed, when the cockpit crew of US Airways flight 1549 lost both engines over New York City, they had only three minutes of airtime remaining. The first thing they did was to get out their checklists. (You can read Captain Sully Sullenberger's excellent book for more details.) Fifth, checklist usage has saved numerous lives, including one of Dr. Gawande's patients. His candor in discussing that episode is laudable. Sixth, humans being human, mistakes will inevitably occur. Checklist usage is important when the potential cost of human mistakes is great. Seventh, the mere act of creating a checklist focuses the mind on the most important characteristics of our tasks. Eighth, like anything else, it takes practice to produce and use checklists effectively. Ninth, practice comes from commitment and personal discipline. Indeed, one of the most important things Sully Sullenberger did was to maintain his composure and discipline, even while the gravity of his situation must have been racing through his mind. Tenth, as I read this book, my mind frequently reflected on how a checklist approach could be applied in some of the business and academic practices that I am familiar with. That's the real beauty of this book--it gets the reader thinking about ways to improve life.

It Just Makes Sense- An AH HA Moment!

As a professional nurse, I realize that life has become so complicated, that I want to give the best care possible, and that I need some help. Atul Gawande, is not the first person to come to the realization that checklists are the way to go. He has, however, written about his experiences brilliantly. I have been involved in many health care improvement projects. This has all led to the realization that the way I practice my craft has changed enormously. One of the most important of these realizations is that we need to include the patient in every aspect of care. After all, is that not why we are here, for our patients? Who better to give us expertise from their advantage point. Dr Gawande has gone a step further and has looked at other professions and how they have overcome the complexities of their profession. The airlines, he discovered use checklists. Now, checklists can be cumbersome, you need to be able to make a checklist that is concise, does not take much time and will be used. Nurses understand that change with physicians can be a black hole. Often, each physician thinks their way of 'doing things' is the best. To corral them into using a checklist takes expertise and good outcomes. What Dr Gawande gives us is that by using a simple checklist for surgeons, outcomes for patients improved 46%. Unbelievable results. However, Dr Gawande has also told us that there has not been one day since he started using checklists that he realized he and his team might have overlooked a step. Certainly, not every step would have avoided a death, but each step will give better outcomes. Such a simple thing, really, checklists. Busy people, caught in the complexities of life can change their ways and can produce better outcomes by using a simple checklist. Don't we make checklists when we go to market? Realizing, of course, we can't remember everything we need. Ah ha! A moment of recognition- it could work for any aspect of our life. Saving lives is Dr Gawande's method, but making our lives simpler and more productive is just as important. An ah ha moment in reality! Highly Recommended. prisrob 01-06-10 Better: A Surgeon's Notes on Performance Complications: A Surgeon's Notes on an Imperfect Science

Invaluable Reminder

As in all of his work, Dr. Gawande latest book brilliantly reminds us all of the huge value of getting the human interaction side right to accompany the advancements in science and technology that his (and other's) field of work has witnessed. It highlights the inadequacy of technical expertise when not joined by an equal (maybe greater) emphasis on strengthening our relationships with those we work with and care about. Though the medical narrative is gripping, I challenge you to not be moved by so many of the other stories of people under complex pressure trying to get things right. The beautifully written examples of Wal-Mart and Katrina and of Mr. Hagerman are worth far more than the price of the book just on their own.

The simple checklist

I work in a hospital as an intensive care nurse. We have been working on a multitude of projects to improve patient safety and outcomes. And in the midst of all the technology and knowledge and training, it is the simple thing--a checklist. Having a husband who is a private pilot and works for the FAA, I have heard about checklists for years. This book shows how pilots use checklists to avert disaster and save lives. It explains how the people who build complex buildings use checklists to plan the construction but also communicate and correct the changes and errors. And it gives a multitude of examples in medicine to show how checklists work and what happens when they aren't used. It is a fascinating, quick and easy read. And it will have you thinking very differently about checklists and safety, whether in the air, a building or a hospital.
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